Return & Refund Policy

Virdora's Commitment to Your Satisfaction

At Virdora, we’re dedicated to helping you say goodbye to bug bites and enjoy relief that lasts. We’re sure you’ll love our products, but if you’re not completely satisfied, we ask that you give them a solid 14-day try. If, after 14 days and within our 60-day money-back window, you’re still unsatisfied, just drop us a line at .

Cancellation Policy

Changed your mind? No problem! Just let us know within 24 hours, and we’ll handle your cancellation. After that, your order’s likely already processing. If canceled in time, refunds are processed within 7 business days.

Our 60-Day Peace-of-Mind Promise

We want you to feel the Virdora difference! If you’re not happy after at least 14 days of use, you’re welcome to return your order anytime within the 60-day guarantee period. Please note that any original shipping costs aren’t refundable.

To start a return, contact us on our Contact Us page or by email at with your order number or the name and email used when ordering.

Received Damaged Items?

Our products are packed with care! If something arrives damaged (not just the packaging), let us know within 72 hours by emailing with a photo of the damage. If eligible, we’ll send a replacement free of charge. Note: We don’t cover damage from normal wear or misuse.

About Shipping and Delivery

While we work to ensure timely deliveries, some delays are beyond our control (e.g., customs or courier issues). If you experience delivery problems, please reach out to the courier first. Unfortunately, we can’t be held responsible for lost, stolen, or delayed packages.

Incorrect Shipping Address

Double-check your address at checkout! If it’s wrong and we aren’t notified within 24 hours, resends or refunds aren’t possible.

Policy Changes Alert!

We may update this policy at any time. By using Virdora products, you’re agreeing to the latest version of our Return & Refund Policy. Here's to a happier living with Virdora.